GENERAL TERMS OF SALE (GTS)

GENERAL PROVISIONS

1. These General Terms and Conditions of Sale, hereinafter referred to as the GTS, define the rules for concluding and implementing contracts for the sale of goods and provision of services by MultiMasz spółka z ograniczoną odpowiedzialnością sp. k. with its registered office in Gola, hereinafter referred to as the "Seller" to other entities, hereinafter referred to as the "Buyer" ".

2. In the event of discrepancies between the content of these GTS and the content of the contract between the Parties, the provisions of the contract shall apply.

 

OFFER

1. The prices given in the offers are net prices, to which VAT is added in the currently statutory amount.

2. All offers are prepared according to the state of goods on the date of issue. The delivery date of the goods is subject to verification and updating on the day of placing the order.

3. The price for the offered goods depends on its quantity and individual customer discounts.

 

ORDER

1. An order should be placed in the form of a letter, fax or e-mail by a person authorized to place orders.

2. Placing an order by the Buyer is tantamount to acceptance of the offer on the basis of which it was issued.

3. The Buyer may not withdraw from the contract without consequences, or evade its fulfillment in any other way in the following cases:

• placing an incorrect order,

• when the order is being processed,

• when a custom order is being processed.

4. In the event of the Buyer's withdrawal from the contract, the Buyer is obliged to reimburse the Seller for the costs incurred by him in connection with sending the order for execution.

 

PAYMENT, INVOICES

1. Payment for goods purchased by the Buyer is made according to the commercial terms of the current offer.

2. Implementation of non-standard orders begins after paying the deposit.

3. The payment for the purchased goods can be made in cash, by bank transfer or on delivery.

4. The payment date shall be the date of crediting the Seller's account or cash register.

5. In the event of failure to meet the payment deadlines, the Seller has the right to suspend the execution of orders placed by the Buyer.

6. VAT invoices issued by the Seller will be delivered together with the ordered goods, unless the Buyer reserves another method of delivery, e.g. by electronic means.

 

DELIVERY

1. The shipments carried out by the Seller are transported via a forwarding or courier company, unless the Buyer decides otherwise when ordering.

2. Unless the Buyer indicates a different address on the order, all shipments will be sent to the address of the Buyer's registered office.

3. The Buyer is obliged to confirm the receipt of the goods and carefully check their condition immediately on the day of their receipt.

4. The cost of delivery of the goods is covered by the Buyer, unless the Parties agree otherwise.

5. Partial deliveries are possible.

6. In the event of a delay in the delivery of goods, independent of the Seller, the order completion date is extended by the duration of the obstacle preventing the Seller from timely execution of the order.

7. In the event of any delay in the delivery of the goods, the Seller shall immediately inform the Buyer about the reason for the delay and the next expected date of order completion.

 

RETURNS AND EXCHANGES

1. A possible return of the goods must be agreed with the Seller before shipment, otherwise, the goods delivered without notice may not be accepted in the warehouse and returned at the expense of the Shipper.

2. The returned goods must be properly secured in transport and must not bear any traces of use.

3. Along with the goods, all kinds of certificates, attestations and other documents, including proof of purchase, should be returned.

4. Goods imported or made to the Buyer's order are not subject to return or exchange.

5. The possibility of exchanging the goods is confirmed by the Seller.

6. The costs of return and exchange are solely the responsibility of the Buyer.

7. Only returns reported no later than 14 days from the date of delivery are considered.

8. Only applications in writing are valid under pain of nullity.

 

COMPLAINTS - WARRANTY PROCEDURE

1. At the time of delivery, the Buyer is obliged to check the delivered parcel, and in the event of finding or suspecting that any loss or damage to the goods occurred during transport, he is obliged to take all actions necessary to determine the carrier's liability, because damage found after the courier's departure will not be considered and are not the basis for claims.

2. The Buyer is obliged to accept the quality of the goods, under pain of losing the rights under the warranty or guarantee, if he does not notify the Seller within 7 days from the date of delivery of the revealed defect, and the notification must be made in writing by registered mail, electronically or by fax and additionally confirmed by telephone.

3. The warranty applies to defects resulting from defects in quality and material inherent in the sold item.

4. The warranty does not cover damage resulting from incorrect assembly, connection, incorrect supply voltage and improper operating conditions.

5. The Seller's liability under the warranty is excluded if unauthorized third parties interfere in the repair of the subject of the complaint.

6. The Seller's liability under the warranty includes the obligation to repair or replace, and the choice in this respect rests with the Seller. All other warranty claims are excluded.

7. The goods under complaint, after prior notification, should be sent to the Seller together with the proof of purchase and all documents attached to the delivery.

8. The seller will consider the complaint as soon as possible, but no longer than within 14 working days from the date of delivery of the claimed goods.

9. The Parties agree that in connection with the guarantee provided by the Seller, they exclude the Buyer's right to exercise the rights under the warranty.

10. In the event of discrepancies between the content of this section and the content of the contract between the Parties, the provisions of the contract shall apply.

 

FINAL PROVISIONS

1. The parties shall not be liable for a partial or total failure to perform obligations under the agreement if this is due to force majeure.

2. Any disputes regarding the implementation or interpretation of these GTS, the Parties will try to resolve through mediation. Disputes that the Parties fail to resolve amicably will be settled by the competent courts for the seat of the Seller.

3. In matters not covered by the agreement and these terms and conditions, the applicable provisions of the Civil Code shall apply.